Welcome to Cioffi Importers!

Service?

We provide servicing of coffee machines.

We provide a wide range of services including support, general maintenance and guidance.

Looking after your coffee machine           

Coffee machines are expensive pieces of equipment that require pro-active and regular maintenance. An inefficient machine will not perform to its optimum potential, will incur more costs and will produce a poor cup of coffee.

Spending a short amount of time each day making sure the machine is clean and working properly can save you time and money in the future.

For further advice please don't hesitate to contact us.

 

Coffee Machine Service

We recommend that coffee machines are serviced every 12 months to maximise their lifespan.

This can be carried out at your premises and depending on the type of machine, this would include:

Strip and clean group heads.

Replace washers, seals, shower plates, heads and gaskets.

Strip, check, clean steam and water valves and replace seals where necessary.

Check and adjust general machine settings.

Advise on general condition of the machine and parts required for replacement, at point of service and in the future.

Also available:

Pressure safety valve test

Electrical safety test.

Strip down and de-scale the boiler, feed pipes and group heads. (available off-site only)

Coffee Machine Breakdown / Repair.

 The  engineer will come  to the site and  carry the most common spare parts so that most problems can be repaired on site.

In the unlikely event that the machine could not be repaired on site, we would either arrange another on site visit if appropriate, or take the machine in to our  workshop where we can deal with all types of repairs and refurbishments. Where in that case we will momentary fit one of  our coffee machine to let you carry on with your business and don't  occur any loss.

Water Treatment

We  recommend water filter to be fitted to any plumbed coffee machine, which is essential for ensuring that your coffee machine is not damaged by the build up of lime scale.

Unless otherwise requested we will fit a CTU as standard when we install any plumbed machine.

Water filters should generally be replaced annually. Exceptions to this are very busy sites or sites where a small filter has to be used due to space restrictions. In these cases the filter should be replaced more often.

Warranty

All our commercial coffee machines come with full parts and labour warranty. Please note that this warranty does not cover issues caused by poor cleaning or descaling.

Contact Us

Our main priority is service and customer satisfaction. There is always someone at the end of the phone ready to answer any questions you may have or to arrange a visit.

You can contact us  by calling 07888823520

or click here to send us a message:

Contact Us